Thursday, 7 January 2021
Lesson 1: Home diagnostics is the future of the industry.
Covid-19 has already made a massive dent on the diagnostics sector with a steep fall in patient volumes since the beginning of this year. Before Covid struck, it was easy to manage and take care of your health, but post-Covid, people have been consumed by an eerie sense of fear that has impacted the visits to hospitals/ clinics or labs.
Lesson 2: Digital health ecosystem is incomplete without diagnostics
As a whole, the healthcare industry has realised that healthcare has moved beyond the four walls of a hospital and has become agile.
Lesson 3: Technology-led diagnostics to improve customer experiences.
Covid-19 has demonstrated how important it is to have access to fast, reliable tests. Getting swift results not just for Covid-19 but for various other medical conditions is a primary need. There is also a requirement to adopt a more analytical approach towards gathering health data to monitor public health and establish trends. All this is possible only through digital means and advanced technologies like machine learning, AI, IoT, etc. With a more aware and knowledgeable generation, we know there will be a demand for greater access to such data-driven approach even in the healthcare industry.
Lesson4: Being self-reliant and streamlining logistics need to be given primacy
The Covid-19 pandemic exposed the cracks in the Indian healthcare system. It highlighted the lack of preparedness on the part of manufacturers, and with global supply chain disruptions, the situation was dire. With too much dependency on imports for diagnostic kits and supplies, the Indian healthcare sector was not quite ready for an unexpected health crisis like Covid-19. In case a similar pandemic strikes again in the future, in that case, the diagnostic industry needs to be prepared for testing in a manner that will allow the sourcing of critical raw material at a moment's notice.
Lesson 5: Continuous upgradation of lab infrastructure and accreditations need to be taken seriously.
One major observation we had last year, is when the pandemic hit us, testing as many people as possible became the need of the hour. However, not many labs neither had the necessary infrastructure nor the accreditations required to be able to offer Covid testing facilities.
Lesson 6: We are all in this together.
Faced with an unprecedented crisis like Covid-19, many diagnostic players were exposed to the risk of extinction since there was a considerable decline in patient footfalls.