top stories 

  • Microsoft Eyes Entire Glo...

  • 16 Beirut Port Staff Deta...

  • US Lifts Advisory On Avoi...

  • Supreme Court Seeks Charg...

  • Mumbai University first m...

  • Bihar Board passes 2.14 l...

  • DU approves syllabi of fo...

  • Maharashtra government ti...

  • MLA From Gehlot Camp Says...

  • Hurricane Douglas threate...

  • Use Your Voices To Drown ...

  • Signing Merit-Based Immig...

  • World Population In 2100 ...

  • Health English...

  • Can't Give Timeline For V...

  • 1st-Ever Cargo Vessel Fro...

Admin Reporter- POOJA1

Aug 01 2020


Bengal Government's Grievance Redressal System Gets Top Award

Saturday, 1 August 2020

The West Bengal government has received the top award from the Skoch Foundation for the performance of the grievance redressal cell of the Chief Minister's Office. The prestigious and highest Digital India Platinum Award was given away digitally at the 66th Skoch Summit on Thursday at New Delhi.PB Salim, IAS, senior secretary in the Chief Minister's Office, accepted the award on behalf of the government."Under the dynamic leadership of our honourable chief minister, the government of West Bengal has taken very many steps reach out to citizens to make the government responsive and accountable. I am happy one of the efforts has been recognised by the Skoch Group," Mr Salim said.

 

 

 

 

"This award and recognition make us more and more responsible to the citizens and in the days and years to come, I am sure we will rise up to the occasion and continue serving the people," he added.The Skoch Foundation confers ten Silver - three gold and one platinum award every year to outstanding projects or schemes selected from across the country through a competitive process. Bengal had won the Skoch Platinum award in 2014 for the eAbgari project of the Excise Department.

 

 

 

 

The award for Bengal was for eSamadhan which is the CMO Public Grievance System. It was adjudged best in all categories out of approximately 4,000 nominations, a press release by the government said.The eSamadhan system is unique, Mr Salim explained, to ensure the government is accessible to citizens. People can voice their grievance through multiple digital platforms, including call centres. For those who do not have digital access, 2,700 centres have been set up to physically collect grievances.

instagram imagesfollow us @ instagram